CLIENT SERVICES ADMINISTRATOR
ENCLUDE is a charity providing software donations and solutions to
other charities. We have been working in the sector for over **Apply
on the website** years and in that time have assisted thousands of
Irish charities.
We wish to recruit a part-time (mornings/flexible) Client Services
Administrator. The successful candidate will work as part of a
supportive team, with great opportunities for learning and
development.
We are looking for someone who will be the first point of contact for
current and potential clients. They should have excellent customer
service, communication, and administration skills.
THEY WILL:
* Be the first point of contact on all incoming calls, recording and
updating leads and contact information.
* Under the direction of the Office Manager, administrate the Enclude
TechSoup programmes including-
* Registration and validation of non-profits.
* Advising callers of all products available to them from TechSoup
and supporting them in selecting the correct product choices and
offers.
* Responding to all queries.
* Validation of non-profits.
* Administer the Microsoft CSP Programme.
* Provide PA Assistance to the Management Team.
* Manage the multiple company email addresses and respond promptly
to all emails.
* Perform general office duties, including-
* Managing all incoming post.
* Provide administrative support to other Enclude staff.
CANDIDATES SHOULD BE ABLE TO WORK WELL AS PART OF A TEAM, AND SHOULD
HAVE-
* Strong customer focus with excellent communication skills.
* Experience with updating databases or CRMs.
* Experience in and affinity with the non-profit sector.
* Be a strong team player.
* Good attention to detail.
* CRM, Microsoft**Apply on the website**, website and helpdesk
experience.
APPLICATIONS SHOULD BE MADE BY EMAILING **APPLY ON THE WEBSITE**,
ATTACHING AN UPDATED CURRICULUM VITAE.
CLOSING DATE FOR APPLICATIONS IS **APPLY ON THE WEBSITE**TH MARCH
**APPLY ON THE WEBSITE**
_ENCLUDE IS AN EQUAL OPPORTUNITIES EMPLOYER_
We need : English (Good)
Type: Permanent
Payment:
Category: Others
